Technical Issues

Why Should I Get A Wesstbury Account?

Creating a Wesstbury Account is quick and easy! With an account, you can access your order history and update your saved addresses for faster checkout through the "My Account" section.

How Do I Create A Wesstbury Account?

That's simple! Just follow these steps:

1. Click the My Account link.
2. Click Create An Account.
3. Fill in the required fields and click "Create Account".
   After that, you can log in at any time to view your details, order history, and more in the My Account section.

I Am Having Trouble Signing Into My Account

If you receive an "Invalid login credentials" message, it means your email or password may be incorrect. Don’t worry—we’re here to help!

• Double-check that you're using the same email address and password you signed up with.
• Click the “Forgotten Password” link to reset your password. We’ll send a link to your email to create a new one.
• We cannot change the email associated with your account. To use a new email, please create a new account.
• If you need to update the email used for an order, contact our Customer Service team. They can resend confirmation emails to your updated address.

I Am Not Getting Any Emails From Wesstbury

We're sorry to hear that! Here are some suggestions to ensure you receive our emails:

• Your email provider (Gmail, Yahoo, etc.) might mark our messages as spam or junk.
• Make sure you registered with the correct email. Our team can verify this for you.
• If you didn’t check the "Subscribe to our newsletter" box at checkout, you might not receive promotional emails.

How Can I Unsubscribe From Your Emails And Newsletters?

To stop receiving promotional emails, scroll to the bottom of a Wesstbury email and click the “Unsubscribe” link.

If you change your mind later, you can re-subscribe via our website or by contacting our Customer Service team.

How Do I Delete My Account With Wesstbury?

Deleting your account means:

• You will no longer be able to log into your Wesstbury account.
• Your order history (if any) will be deleted from our site.

If you still wish to delete your account, please contact our Customer Service team. It may take up to 30 days to process your request.

For security, we must confirm your identity before processing the deletion. Only the account holder (or someone authorized) can request this.

Once processed, we will notify you. While we aim to handle your request quickly, please allow up to 30 calendar days.

More Questions?

Please reach out to our Customer Service.